© Digital Care Pvt. Ltd. 2010 Support Benefits Contract Audit Support Contracts Support Benefits Every business is unique so we offer tailor-made  options to suit your IT support requirements (in  addition to our standard IT support contract.  Outsourcing your IT support requirements allows  for greater flexibility; we can increase the level of  support required as you grow .  Around 90% of IT support issues are resolved  remotely either by telephone or using remote  desktop streaming. This enables quick resolution  of day-to-day problems without the need to visit  your office.  If a site visit is required, Our engineers are all  experienced, polite, helpful, and understand that  enabling you to get on with your business is the  highest priority. Site visits, when required, are included in the IT  support fee without any additional costs (hardware  excluded) .  Each IT support contract contains a Service Level  Agreement that outlines the role and  responsibilities of both parties. IT Support contracts start from less than Rs. 200  per month per unit .  Our IT support benefits 
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